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The agility of the elders

Thinking about agility, we have in mind the everyday life of hundred-year old people, who live their life with good conditions. Or the Tai Chi master, who still makes his exercises later in life. Or the entrepreneur, who leads his enterprise far beyond the age of retirement. Or the concierge, who reads any desires from your lips for decades and does not feel too important to fulfil some errands by himself. Often older people are described as agile, when they keep certain fitness. Even enterprises want to become more and more agile. Can they learn anything from the agility of the elders?

Agility in business is above all defined by the agile manifesto.  Attentive readers recognize that the manifesto refers to software development. However, outside of the IT-department other basic conditions are valid – less development, more routine, more complex relationships. And nevertheless many new approaches get the new adjective agile – agile project management, agile organization, agile product development, agile HR development.

Young Start-ups are by nature dynamic. They act without the burden of over time developed structures and formalisms. Decisions are made, where the energy is and facts are created. Established organizations want to go back to the early years, when they engaged for the whole without bureaucracy – of course with their long-standing experience. What can these enterprises learn from the elderly?

  • The remaining abilities
    The craft to react in the existing context swift and clever makes the difference – try new things, question existing things, develop energy from within. The tayloristic task arrangement makes it no longer possible to become active outside of your own scope of responsibility. Enterprises want to have committed entrepreneurship and need to become agile for it.
  • The sprightly constitution
    After the purposefully created areas produce new rules, forms and procedures without interruption, without ever to abolishing outdated ones, the enterprises are at risk to become senile. The existing rules are like chunky knight armor with no elbow room. Debureaucratization fails because of the bureaucracy. One cannot negotiate with the frogs about the drainage of their pond. That way enterprises hinder themselves. They have to find open forms of regulations, e.g. value-based governance.
  • The robust structure
    The robustness can be seen in how resistant and steady the involved people are. Difficulties of the business tasks can be mastered safer, if you are well-trained and wiry. In order to do the right things right, the structures have to follow the results and the customers – and being adjusted again and again.
  • The boundless enthusiasm
    Agile teams are euphorically at work and are always on fire for their topic. Passion is the best fuel for the own stimulus. Boundless joy of activity carries also those away, who do not have much momentum at the time. This positive energy cannot be ordered. For this purpose adequate basic conditions have to be created and must leave the involved people room for decisions – for example temporal self-determination and functional participation.

The way to agility crosses the elements that let somebody normally become senile – rheumatoid structures, stubborn approaches, limited perception, and lost mobility. Disturbing are age-related bad habits – missing error tolerance, expected priority for elders and blunt compliance. In the interest of a lasting fitness of the enterprise the decision makers must dissolve the calcification in their areas, since otherwise it can come to lethal apoplexies, due to organizational thromboses.

Bottom line: As soon as a certain age is reached, also enterprises must worry about their fitness. Agility provides potentials. It is important to receive or even re-activate the survival abilities to detoxify out-of-date regulations, to make the structures resilient and to promote a positive mood among all involved people. That way agility becomes the way out of stagnation. That is, what enterprises can learn from the agility of the elders.

Beyond the informational bubble

If Socrates would have already known the term, one of his famous sayings would have been going like this – “I know that I know nothing outside of my informational bubble.” The fact that we cannot know what we do not know, is an uncomfortable situation. Since Gutenberg the availability of information has grown immeasurably by the mass media. Today we arrived in the Internet, where everybody can reach everybody, as long as they are found. In this complex world it is natural that the web pages are linked with like-minded ones – creationists link to creationists; supporters of the theory of evolution link to supporters of the theory of evolution. What constitutes these spheres? How can you get beyond the informational bubble?

The informational bubble is for example defined by the following aspects.

  • Consistency
    The cohesion in an informational bubble results from a consistent correlation. The individual components repeat and complement each other or even built on each other. In any case they never contradict themselves. For this purpose the necessary logic must be as simple and understandable as possible.
  • Language
    The consistency is guaranteed by a common language. The contributions always repeat a similar pattern. This leads over time to a High Context culture, which is only understandable from the outside and/or is interpreted in the wrong way. Informational bubbles subsist on their technical jargon.
  • Dogmatism
    Informational bubbles have to resist the tendency of influencing their consistency and their jargon. Different world views are as early as possible nipped by all means in the bud and are actively ignored. Repeating the contents through re-use is rewarded. Failure is defamed immediately, mostly as lack of knowledge or as lie or as fake news.
  • Internal linking
    An important function is the use of cross references within the own informational bubble. In the interest of consistency the link to opposite or other opinions is forbidden. Thus, a closed explanation system evolves that lacks openness and a discourse with other topics.
  • Filter
    The Internet insinuates complete accessibility. Therefore the net providers and the social platforms have the possibility to insert and in the meantime even the obligation to filter at any time. These filters prevent the visibility of certain web pages. Particularly countries and enterprises, which believe that they have to exercise control, can fade out undesired contents with simple measures and without being recognized immediately.

There is actually no way out of the bubble, except you have a look beyond your own nose. Additionally it needs:

  • Neutral search engines
    As long as there are overarching search engines, which can look into all informational bubbles, there is a large probability that you can look out of your own informational bubble. The problem is that one does not have any objective way of recognizing filtered contents except you get hints from other media or by word of mouth. You never know, what you don’t know.
  • General rules for filters
    In the best interest of maximum openness, rules for an open Internet should be defined. They should regulate technical blocking, the elimination of search results, the deactivation of web pages and self-censorship. In principle there are cases, in which filters are justified – pedophilia, terrorism, or the like. Unfortunately there is still no generally accepted interpretation, which web pages are to be filtered and which not.
  • Mutual tolerance
    The acceptance and connivance of other opinions is an approach, which is available for everybody, but for understandable reasons is not applied. The discussion of contrary positions would guarantee that the own approach gets more stable. Only with the appropriate tolerance, discourses become possible.

Bottom line: The informational bubble is a natural phenomenon. The common language, the necessity of consistent contents, the inherent convictions, consistent cross references and filters create an integrated approach. With neutral search engines, general rules for filters and common tolerance you can get beyond the informational bubble.