Archiv der Kategorie: Meaning design

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Volatile meaning

A few people will find a book in their bookcase that they cannot decipher. As long as one does not know Chinese, Japanese, Russian, or Greek, one has no choice but to look for someone who can read, understand and transfer the scripture into an understandable language. The meaning of the hieroglyphs could only be deciphered in the Rosetta stone, in which a text was engraved as hieroglyphs, demotic and ancient Greek symbols among each other. There are books like the Voynich manuscript that could not be understood in the past six hundred years. Eventually, we realize that meaning can evaporate without translators, explainers, or experts – what a text means; how to make or use a tool; what purpose a monument like Stonehenge pursued; or how other people see the world.

With the current search for truth and the attempt to regulate language within the framework of political correctness, questions arise regarding meaning.

  • What is the meaning?
    Meaning is the very essence of people, things, locations, eras, and ideas. It is about the characteristics, the material, and immaterial characters of everything – what we perceive, think, exchange with each other, and do. These can be memories from the past, expectations about the future, and all sorts of abstract concepts. Means of expression are primarily words, images, haptics, smells, and tastes, or a mixture of these, like systems that are consciously or unconsciously shaped or emerge on their own. Meaning can be an idea, a theme, a concept/model, a plan, or a realization and describes
    – building blocks that make up the whole,
    – relationships between the building blocks,
    – processes that consist of individual steps and have beginnings and ends,
    – qualities that describe the merit of the named components,
    – as well as all other aspects that go beyond everyday worldly wisdom.
    To paraphrase Ludwig Wittgenstein: Meaning … is what an explanation of meaning explains” (PI560).
  • Where do we find meaning?
    Meaning is found everywhere and always in people and things. The essence of people comes from their outer appearance, social situation, visible and psychological behavior, relationships, and social impact. Things contain meaning through form, function, and their prestige. However, only people can make meaning visible since there is no tangible entity containing meaning with the essence of everything. It takes observers to interpret and communicate meaning – without ancient Egyptians and especially the Rosetta Stone, it would not be possible to access the meaning of hieroglyphics until today. The context provides further clues – the time reference (yesterday, today, tomorrow), the place, or the culture.
  • How do we acquire meaning?
    We perceive our environment with our senses: visually, auditory, kinesthetically, olfactory and gustatory. The pathway into our consciousness is still unclear. In the end, external stimuli expand the mental models that everybody has. In the so-called first-person perspective, each person thinks for itself. The resulting thoughts are only accessible to the respective self. Exchange of views is only possible by providing personal interpretations and transferring associations of the deep structure into the surface structure (e.g., language, images, or sounds). In the process, the message is distorted, generalized, and parts are deleted. The recipients perceive everything with their senses and open it up again for themselves. The meaning is created in the mind of each person. Due to the first-person perspective, however, it can never be verified since it can only be conveyed to others via the distorted statements of the surface structure (see meta-model of language).
  • What is explained by meaning?
    In general, we associate meaning with information and knowledge. Only sensually perceptible stimuli and data are tangible – written documents, pictures, films, sound recordings, things and the like, as well as digital data (e.g., 01001101011001011011010110010100001010). Information results from data that have meaning (e.g., memes – human behavior analogous to genes). When many pieces of information come together, knowledge is formed (e.g., memetics is the study of information and culture based on an analogy to Darwinian evolution). Once knowledge creates beliefs that enable decisions and evaluations, then we speak of wisdom (e.g., Viral marketing exploits the insights of memetics). Meanings resonate at all levels, providing circumstances with beings.
  • Lost in meaning?
    As soon as we leave the first-person perspective and speak of shared meaning, we always deal with the lowest common denominator. And since the rest, i.e., the understanding of the individual, is inaccessible, we have to live with the fact that there are countless interpretations (i.e., meanings) for everything. All for themselves are right. Therefore, for us to understand each other better, it is not enough to distribute our surface structure unedited, but we must shape our messages in such a way that counterparts can understand them – by using their language and jargon, familiar symbols, and so on. Analogies that make the fuzziness manageable supports this. Now, if we can manage to accept other opinions for what they are, filtered statements of first-person perspectives, we will not be Lost in Meanings.

Bottom line: Understanding what meaning is, where we find it, how we can reveal it, and by what it is represented, then it quickly becomes apparent that meaning without people hopelessly vanishes. The Voynich manuscript is a good example. It is physically available, but no human can interpret the signs and images. Whether it means anything, and if so, what is unattainable for the moment. However, this bound parchment has been shown to survive for centuries. To what extent our current flood of data lying on IT storage devices will survive the next one hundred years is pure speculation. Or, in other words, the meanings contained in all these people and things are ephemeral because they do not survive time. The Voynich manuscript, however, has shown us that the meanings of tangible data are also volatile.

Putting action into words

The life cycle of different companies follows similar patterns: R&D, Procurement, Production, Sales, After Sales, and Cross Functions. Differences arise in the deliverables, procedures, the extent of the description, the assignment to internal org units or external partners, and, for instances, the names of the steps. In ANY case, the firms cannot avoid executing the business’s tasks to provide the deliverables offered. The following activities take place in all areas and cover most of the tasks: analyze, design, produce, validate, deploy, run, change/improve.

The details are described with related verbs. A work step is expressed as follows: Object + Verb (e.g., install engine; fill file). Afterwards the are assigned to a job. To make it easier for you to develop business processes, get inspired by the following more than 300 suggestions (derived from The Complete Business Process Handbook; by Rosing et al.).

  • Analyze
    As long as we do not do something instinctively and spontaneously, we start examining the initial situation. For this, we look at the whole or parts of it. With the mechanistic worldview of the last four hundred years, the whole was continuously broken down into its parts, which were then examined independently of each other – even if the vital connections got lost in the process. As a result, today, we still have nerds who look at ever smaller sections without considering the context and without obtaining a living study object.
    Verbs of the examination are assembled under the term analyze, e.g.
    ascertain, capture, categorize, check, clarify, classify, collect, compile, consider, count, diagnose, direct, discover, divide, elicit, explore, find out, forecast, hold, identify, inquire, investigate, learn, lookahead, lookback, observe, predict, probe, question, recognize, research, search, structure, study, teach, think, understand.
  • Design
    The conscious design of something includes all its components, structure and interaction, and the description of its essential properties. The complexity of the results and the need to share them with others require documentation as a list, drawing, plan, or other multimedia evidence eventually. That way, waste of resources due to double work and unnecessary attempts and errors will be avoided. With the example of a job description, the elements become visible: e.g., objectives, content, tasks, competencies, and relations to other jobs.
    The verbs of composition in the broadest sense are found under the generic term design, e.g.
    arrange, begin, characterize, choose, classify, cluster, compare, compose, conceive, construct, convene, describe, design, develop, devise, draft, elaborate, enumerate, format, formulate, found, group, indicate, list, mindmap, negotiate, obtain, organize, outline, plan, prepare, project, propose, scribble, structure, systematize, target, unify, visualize.
  • Produce
    When an object is manufactured, one or many parts are made and assembled – ideally based on a drasft (see above). To do this, raw materials, parts, and components are manufactured and assembled into a product. For natural products (such as grains, fruits, fish), products are grown, tended, and eventually harvested. The tasks required to do this can be assigned internally or externally.
    The verbs of production are grouped below the generic term produce, e.g.
    arouse, assemble, breed, build, bundle, code, combine, configure, constitute, coordinate, cope with, create, define, delete, discuss, distribute, do, drive, drive-in, elevate, enact, enlarge, erect, evoke, fabricate, fill, finalize, gather, grind, handle, ignite, increase, insure, layout, lead, manufacture, operate, order, packing, paint, perform, polish, post-process, prepare, purchase, scan, sell, translate, trigger, undertake.
  • Validate
    Evaluating situations, facts, results, and people provide an assessment of their quality – from gut feeling to likes to elaborate certification. The evaluators can be suppliers, purchasers, or neutral third parties. The valuations influence the satisfaction or, in extreme cases, lead to the rejection of the acceptance. They mainly take place in milestones, which have a decisive influence on the work progress.
    All types of evaluation can be found under the generic term validate, e.g.
    accept, analyze, appraise, appreciate, assess, audit, censor, check, classify, confirm, control, criticize, estimate, examine, explore, find, gauge, grade, inspect, interpret, judge, measure, monitor, pattern, pilot, predict, prioritize, probe, quantify, rank, recalculate, recommend, recount, reevaluate, reflect, reject, review, sample, test, verify, view, weigh.
  • Deploy
    The ultimate result is delivered, assembled, or provided at specific places. This step marks the end of manufacturing. Sometimes the products must be delivered to a particular place and set up for use. The services are prepared to the extent that they can be performed at any time.
    Under the generic term making deploy, corresponding verbs can be found, e.g.
    achieve, activate, allocate, apply, assimilate, breakup, bring, buildup, carry, cause, chain, close, complete, convey, deliver, deposit, employ, enclose, export, furnish, generate, implement, initiate, instigate, integrate, lay down, leave over, lineup, load, migrate, offer, passion, pass over, place, progress, provide, ramp-up, set aside, set before, set down, setup, stratify, supply, train, transfer, transport, unload.
  • Run
    Any doing involves one or more activities, takes a certain amount of time, and eventually produces a mental or material outcome (see also Produce). The execution can be performed based on an order, a specification, or the performer’s intuition and imagination. The fulfillment may involve manual, intellectual, or social activities. The less the accomplishment is described, the more random and, above all, different will be the individual execution and outcome.
    Under the topic run, you find corresponding verbs, e.g.
    accomplish, assign, broadcast, calculate, communicate, conclude, conserve, decide, document, effect, engage, establish, exchange, execute, explain, finish, fix, fulfill, govern, guide, instruct, keep, launch, maintain, make, manage, operate, perform, preserve, process, procure, promote, protect, realize, recharge, register, reinstate, report, respond, run, save, serve, set forth, settle, setup, start, stop, support, take up, wait.
  • Change/Improve
    The changes are similar to the creation of ideas and things (see above). However, they also include dealing with the background and the affected people. They are divided into two groups: 1) The first-order changes are improvements that leave the object alive and make the parts better. 2) The second-order changes are the disruptions that replace the item or make it disappear completely, renewing the whole.
    Under the generic term change/improve, you find corresponding verbs, e.g.
    adapt, align, alter, change, condense, convert, correct, decrease, diminish, discontinue, edit, eliminate, escalate, expand, free, glorify, improve, incorporate, modernize, modify, optimize, perfect, precise, rearrange, redirect, reduce, reform, refurbish, regulate, remodel, renew, renovate, reorganize, replace, repurpose, reset, reshape, restore, restrict, restructure, rethink, revise, revolutionize, rework, rotate, shift, standardize, swap, switch.

Bottom line: The language is living – googling, clicking, updating, etc. This means that an ultimate list of verbs will not be possible, as new activities are always being added. The above examples (from the seven areas: analyze, design, produce, validate, deploy, run, change/improve) serve as inspiration for those who are describing procedures. The responsible people should always create their glossary with typical terms since this, on the one hand, facilitates the description of the functions and, on the other hand, creates a common vocabulary. When several people are working together, there is no way to avoid putting actions into words so that everyone understands and thus knows what needs to be done.