Archiv der Kategorie: Communication

Communication consists of perception, thought models and communication behavior.

Simply attentive

The urge of further improving the economics brings the staff members, above all, more tasks, which have less available time for execution. This results in pressure that produces physical and mental damages. Subsequently the ability gets lost to be simply attentive at any time.

Aufmerksamkeit

The current situation is determined by the own mental state and the mood of the partners. In order to use the various perspectives, one has to take time to make oneself aware of the different points of view. This is valid for the own convictions, opinions and experiences, but also for trying to understand the mental world of other people and groups.

Experienced reflections that will be ever easier over time become possible through a set of smart questions. The following aspects enable the dispute with yourself and putting oneself in the position of others.

  • Context
    A situation always happens in a certain environment. At which times (when), in which environment (where), with whom (who), by using (by what), with which emphasis (why) and for which purpose (what for), happens something (what)? Only the procedures that take place in the context should be considered. All others should be excluded.
  • Influence
    In a situation various interests collide. For this reason you should limit yourself to the circumstances that you can influence. Which components of the context are important (which) and can be affected by yourself or by others (who)? Only the facts that can be influenced make a difference.
  • Procedure
    The event is defined by the acts that proceed in a certain order. What triggers the situation (Cause), which steps take place in which order (Sequence) and what results from the situation (Outcome)? The procedure provides the individual causes and effects that result eventually in the outcomes.
  • Perception
    Our perception is limited by the own horizon. One way to overcome this restriction is the consideration of all senses. What can be seen (visually)? What can be heard (auditory)? How does it feel like (kinesthetic)? What can be smelled (olfactory)? What can be tasted (gustatory)? Through the consideration of the different sensory stimuli you receive a comprehensive impression of the circumstances.
  • Core
    The insights that one connects with the circumstances, make the core of the conditions more concrete. What does one learn from the situation (Insights) that is useful (Advantages) or harms (Disadvantages) oneself? The point of view is extended by the consciously made pros and cons and minimizes unintentional effects.
  • Concernment
    The unconscious influences become visible by looking at the own convictions. Which values will become injured and which negative attitudes are confirmed by the situation? The recognition of the intuitive influences de-emotionalizes the evaluation of the situation.

If you look at the six aspects from the own perspective or with the eyes of others, you can receive a comprehensive overview of a situation at any time.

Bottom line: In order to be simply attentive, it is important to recognize and to examine with the above questions the involved points of view. Thus one gets away from the naturally subjective perception of the conditions and gets a clearer basis for effective discourses.

Evaporates the public opinion?

We all have our look at the conditions of the world. Currently http://ow.ly/GeMxx billions of people lives in the world. Unfortunately it is difficult from the perspective of political and economical decision makers to deal appropriately with this incredible number of views. For this reason, one considers the view points of groups, e.g. government, enterprise, lobby and other groups of interests. A universal point of view is the public opinion that represents the majority of the society. These attitudes and behaviors are detected through representative surveys. Whereas in former times people were shaped by common upbringing, education, books and mass media, today an enormous amount of channels and institutions stand equal side by side. As a consequence everyone seeks heaven in his own fashion. Does the public opinion still exist? Or does the public opinion evaporates as a practical tool from the public discourses?

WirsinddasVolk

If the commonalities of a society dissolve, the resilience is at risk, …

  • … because common sense is no longer seizable
    In the past, people were influenced with news by common channels, e.g. the local daily papers as well as the public radio and TV stations. This created a common state of knowledge and convictions. With the emergence of special-interest channels and the Internet today everyone is in the position to select ones sources. Thus, the commonalities get lost. Each perspective is cultivated and evolves in its respective direction. Therefore a common sense of the smaller groups emerges. The large, social common sense is lost thereby.
  • … because culture dissolves more and more
    Through the advancing fragmentation of the society it becomes more difficult to recognize the core elements of culture (more here: http://www.memecon.com/cultural-aspects.html). Languages, actions, attitudes, experiences and the identity are increasingly scattered across different groups. Over time incompatible groups evolve that are in competition with each other. In order to come to a common direction, for all parties’ acceptable compromises have to be concluded. The call for a common culture becomes stronger.
  • … because social cohesion disappears
    As a consequence, people orient themselves increasingly towards their group. This leads to a developing delimitation from others and a stronger emotional binding to the values of the own group. The existing energy for the common tasks is consumed in favor of petty disputes. The general problems remain unresolved and the societal commonalities get lost.
  • … because the large parties dissolve
    Even the Grand Coalition of Germany represents only 48% of all voters, considering a polling of 71,5% http://ow.ly/GeSHe. The CDU/CSU (18.3 million voters) received together just little more votes than the non-voters (17.6 million). Democracy created itself rules, in order to remain functional with such circumstances. The consequences are more and more parties and ever more populists.
  • … because the basis for governmental decisions evaporates
    With the political voting results, the parties govern without the support of the majority of the voters. This leads to a rising discontent and more public demonstrations. The new culture of protest is practiced by all segments of the population. The malicious way that the established parties show the various activists understanding is an indication for their lack of ideas of how to grapple with these groups.

The gaps that arise create the room for groups that promise to the public, what they want to hear. Populist forces already exploited in the twentieth century the weakness of many small parties. The consequences were horrifying. Without an extensive consent between the citizens that becomes visible in a convincing public opinion, we spin into an undesirable, well-known direction. Did decision makers learn something from it? Which measures do they take? Do we have to accept that history repeats itself? And afterwards again nobody knew something?
In the meantime the public opinion becomes so little meaningful that on its basis only a few commonalities can be found – except for the xenophobic developments.

P.S.: The same mechanisms can be found in corporations within their framework of the Corporate Identity.