Personal changes result from the search for new challenges, the getaway from unwanted tasks or simply due to organizational change. Everybody is affected. People, who take over the responsibility for a team, a new department or a new company, ask regularly, how to start the new task – especially within the first 100 days.
By far the most important thing is to suppress the urge of wanting to act immediately. On the one side, before the start the overview of the new area is missing, even with best preparation. On the other side, the employees, partners and other stakeholders expect that the new boss introduces as a start her-/himself and have them explain the current circumstances. Blind actionism leads to unsustainable results. It prevents the opportunity to become familiar to the new task and creates even resistance. It would be a mistake to assume that this time might be wasted. Quite the contrary. This radar provides insights in the first three months that will help in the long term to fulfill the new tasks. The following activities require full attention.
1) Identifying the expectations of the stakeholders
These internal and external stakeholders influence the new tasks. The best solution is to create a list of the stakeholders to ensure that nobody will be forgotten. Expectations are then discussed in personal dialogues. This creates at an early stage a relationship that will be an advantage in the future for both sides.
2) Describe the business model
Each team, department and company has a business model (including the deliverable concept, the earning model, the value creation process, the involved network of people and organizations, the resources, as well as the communication and the coordination). The first 100 days will potentially be the last opportunity for performing a walkthrough of the business model.
3) Plan the communication
The structuring of the internal and external reconciliation and exchange of information has a huge influence on the results of the following months. For this purpose, respective measures should be planned (i.e. what, with whom, how, at which frequency will be communicated) that cover all channels – publications, events and regular meetings with superiors, employees and partners.
The basis for accomplishing the new task during the following months and years is created within the first 100 days.
Support for the first 100 days you find here: First100.